Conrad Doucet

President
conrad@hotelmanagementintl.com

Conrad's passion has always been the hospitality industry. After completing his studies, he started his career as director of food and beverage, quickly escalating to director of sales & marketing and finally as global account director for a major hotel chain. Throughout the years, customer service has been the cornerstone that has defined his success. He has served as board of director for MPI and PCMA as well as sitting on several advisory boards for large hotel chains. His experience as both a hotelier and event planner has earned him the respect of his peers. Today, with the help of his hand-picked team, Conrad has seen HMI grow from its humble beginnings to being a key industry player internationally.

Luc Myre

Senior Director - Sales & International Business development
luc@hotelmanagementintl.com

Luc holds a B.A.A. in administration, an M.B.A., a certificate in business law as well as a certification in project management. With over 15 years in the events and media sector, Luc has excelled in customer relations by displaying an immaculate attention to detail while respecting budgetary constraints. His client expertise and rigor are only limited by going beyond what he himself demands. Luc’s openness to the world and different cultures truly make him an added value to the HMI team.

Annie Marcoux

Senior Account Director
annie@hotelmanagementintl.com

Annie is a driven professional who is renowned throughout the hotel industry for her enthusiasm and positive “can do attitude”. With almost 22 years of experience in Hotel Sales ranging from Boutique Style Properties to International Hotel Chains, Annie has developed excellent interpersonal relationships with both colleagues and clients alike; always seeking to exceed expectations while creating a win-win scenario. Recipient of the “Delta Sales Award of Distinction” for four consecutive years (2010 to 2014) during her 12-year tenure with the Delta Montreal. Most recently Annie held the position of Account Executive with the National Market Sales team at Marriott Hotels of Canada.

Adam Levine

Account Manager
adam@hotelmanagementintl.com

With over 25 years of Hospitality experience, Adam has developed strong operation and sales skills that have enabled him to build a record of sustained sales and operational increases.  A passionate, strong leader and great communicator, he has established a proven and respected track record with his dedication and loyalty in the hospitality industry.  Adam's commitment and value to his work ethic are very much appreciated by his clients and peers. His experience shows he's willing to go one step further to make sure the takeaway feeling is a positive one. He is extremely knowledgeable, well respected, and admired not only by peers and colleagues but within the entire hospitality and travel industry.

Nadine Susel

Director of Operations & Events
nadine@hotelmanagementintl.com

Over the past 10 years Nadine has designed, managed and executed over 300 high-profile events worldwide; from trade shows to exclusive celebrity meet and greets. She began her career as an Event Coordinator for Bombardier Business Aircraft with key specializations in hospitality and marketing before being promoted to Regional Marketing Manager. More recently, she worked as a Senior Project Manager for Connect&GO, overseeing event operations for a diverse portfolio of corporate clients. Nadine has always had a passion for building strong relationships with people in order to deliver the best results. As part of the HMI team Nadine looks forward to bringing her unique operational expertise and passion for guest experience to your event!

Mireille Gendron

Event Concierge & Specialist
mireille@hotelmanagementintl.com

Mireille began her hospitality studies at l’ITHQ where she received her Tourism Technique diploma. She then moved on to manage an Auberge in Costa Rica and work in a travel agency where she realized her passion for exceptional customer service. She later graduated from the International Concierge Institute and was awarded a membership with the prestigious Les Clefs d’Or Association in 1998 and was a key member of the Hotel Omni Mont-Royal team for over 7 years. Mireille then joined Bombardier Business Aircraft as a Corporate Concierge in 2007 and spent the next 12 years perfecting her talent for building strong relationships within the industry. With over 20 years of experience in the fields of hospitality and events, Mireille looks forward to making your event a truly unforgettable experience!

Loic Cadu

Sales & Event Coordinator
loic@hotelmanagementintl.com

After completing his studies in Project Management with specialization in the hospitaly industry at the Conservatoire Nationale des Arts et Métiers (CNAM), Loic worked in France with Pierre & Vacances Center Parcs Group as Group Coordinator and Business Development Manager. He then decided to move to Montreal where he began a career with HMI as Sales & Events Coordinator.

HMI EUROPE

Laurent Riva

General Manager – European Division
laurent@hotelmanagementintl.com

After obtaining his university degree in Hospitality Management from l'Institut Univeria in Grenoble, France, Laurent moved to Switzerland and pursued his hospitality career with several upscale hotels. Having worked in every hotel department, he most recently served as Chef Concierge with the Movenpick Hotel in Geneva and became the one of the youngest chef concierges in Switzerland. His extensive frontline hotel experience and broad European contact network is an asset to HMI.

Léa Pastot

Assistant Director of Events - HMI Signature Europe
lea@hotelmanagementintl.com

After obtaining a Master's degree in Conference and Events Management, Lea pursued her career in London, where she worked for several event companies as a creative event planner, before joining HMI in 2017. Praised for her ability to multi-task, she creates briefs and plans all stages for multiple events simultaneously. Thanks to her knowledge of the hospitality industry, Lea also deals with operations management and negotiation with our suppliers.

Phillippa Rose

Global Account Manager
phillippa@hotelmanagementintl.com

In 2011 Phillippa was awarded her bachelor’s degree in Geography from Royal Holloway, University of London. She then enjoyed 3 years as Premium Cabin Crew for a 5 Star airline in the UAE, which earned her the opportunity to later continue her development as a Graduate Sales Manager. Phillippa gained a wealth of knowledge and diversity from her position as a Key Account Manager in leisure travel. She then pursued her travel interests in London with a focus on TMC account management and corporate dealing for a different luxury airline. Phillippa is incredibly focused on the end goal and consistently finds innovative solutions to meet customer needs and exceed their expectations! She looks forward to sharing her passion for the hospitality industry as an ambassador for HMI!

Nikola Fasungova

Global Account Manager
nikola@hotelmanagementintl.com

Nikola joins us in the HMI Geneva office as one of our Global Account Managers.   She brings with her 8 years of previous senior sales experience working for several international hotel chains in Prague.   At the Hilton hotels cluster, Nikola was responsible for the contracting of key leisure accounts as well as overseeing governmental delegations. Before joining HMI, Nikola also worked for Mandarin Oriental as Senior Sales Manager, with a strong focus on MICE segment and high-end leisure accounts.