Conrad Doucet


Conrad's passion has always been the hospitality industry. After completing his studies, he started his career as director of food and beverage, quickly escalating to director of sales & marketing and finally as global account director for a major hotel chain. Throughout the years, customer service has been the cornerstone that has defined his success. He has served as board of director for MPI and PCMA as well as sitting on several advisory boards for large hotel chains. His experience as both a hotelier and event planner has earned him the respect of his peers. Today, with the help of his hand-picked team, Conrad has seen HMI grow from its humble beginnings to being a key industry player internationally.

Luc Myre

Executive Vice President

Luc holds a B.A.A. in administration, an M.B.A., a certificate in business law as well as a certification in project management. With over 15 years in the events and media sector, Luc has excelled in customer relations by displaying an immaculate attention to detail while respecting budgetary constraints. His client expertise and rigor are only limited by going beyond what he himself demands. Luc’s openness to the world and different cultures truly make him an added value to the HMI team.

Annie Marcoux

Senior Account Director

Annie is a driven professional who is renowned throughout the hotel industry for her enthusiasm and positive “can do attitude”. With almost 24 years of experience in Hotel Sales ranging from Boutique Style Properties to International Hotel Chains, Annie has developed excellent interpersonal relationships with both colleagues and clients alike; always seeking to exceed expectations while creating a win-win scenario. Recipient of the “Delta Sales Award of Distinction” for four consecutive years (2010 to 2014) during her 12-year tenure with the Delta Montreal. Most recently Annie held the position of Account Executive with the National Market Sales team at Marriott Hotels of Canada.

Stephen Ing

Director, Canada West

Stephen has been involved in the hospitality field for over 25 years and brings to HMI a diverse background which includes hotel operations and global sales. Stephen has held positions as Senior Sales Manager, Director of Group Sales and Director of Sales and Marketing with properties in locations across Canada. Stephen brings with him to HMI a solid client relationship model built on trust and communication, both of which are the foundation of his business practice.

Genevieve Dorion-Coupal

Event Specialist

Geneviève is passionate, committed and has extensive experience producing spectacular shows and events around the world - she is truly an expert in the industry! As creative as she is versatile, she never hesitates to think outside of the box for a production to guarantee operational and financial success. Her diverse background and her experience abroad have helped her develop considerable skills in multicultural and interdisciplinary team management. Results-oriented while respecting the mandate, she shines with her ability to ensure the transition from the imaginary to reality. Geneviève is very happy to join the HMI team and to focus her wealth of knowledge on event management!

Loïc Cadu

Senior Coordinator - Sales & Event

After completing his studies in Project Management with specialization in the hospitaly industry at the Conservatoire Nationale des Arts et Métiers (CNAM), Loic worked in France with Pierre & Vacances Center Parcs Group as Group Coordinator and Business Development Manager. He then decided to move to Montreal where he began a career with HMI as Sales & Events Coordinator.

Rose Lafontaine

Sales & Event Coordinator

Rose recently graduated from the Laval University in Quebec City with a Bachelor's degree in Public Communication. During that period, she gained experience in event management, which ignited her passion for working in this field. Her experience and exceptional dedication is an asset to the HMI team.

Emily-Simone Legris

Sales & Event Coordinator

After completing her DEC in Cinema & Communication at Dawson College, and with many years in Customer Service, Emily has always had a passion for helping others and going above and beyond with everything she does. New to the hospitality industry, HMI never ceases to broaden her horizons with new and valuable knowledge!


Laurent Riva

General Manager – European Division

After obtaining his university degree in Hospitality Management from l'Institut Univeria in Grenoble, France, Laurent moved to Switzerland and pursued his hospitality career with several upscale hotels. Having worked in every hotel department, he most recently served as Chef Concierge with the Movenpick Hotel in Geneva and became the one of the youngest chef concierges in Switzerland. His extensive frontline hotel experience and broad European contact network is an asset to HMI.

Michelle Burkhalter

Senior Event Manager

Graduated from the Ecole Hoteliere de Lausanne, Michelle has taken up several strategic positions in events. With more than 8 years of experience in the event and hospitality sector, Michelle is driven by taste for challenges, her passion for client relationship and customer satisfaction. Through her successive experiences, she has gained a very good knowledge of the Swiss and International hospitality markets and her good knowledge in event management will brings a great added value to the Geneva HMI team.

Marie Caillat

Communication Officer

After completing a master’s degree in History in France, Marie moved to Australia where she graduated in Business & Events Management and started her career, which she then pursued in England, Malaysia and UAE before moving to Geneva. Marie brings with her over 10 years of experience working in international and multicultural environments and specializing in Event and Communication Projects Management mainly within the sports, leisure, lifestyle and hospitality industry. From her diverse background, her experiences abroad and the constant discovery of new cultures she has become a very creative, open-minded & versatile professional. She is passionate about the events’ world, bringing people together and offering the best brand experience possible.

Suren Hettiarachchi

Global Account Manager

Suren is coming from a hospitality background. In 2005, he obtained a Bachelor’s degree in Business and Marketing in London, UK. After his studies, he joined an independent hotel group in London as Reservations Agent and later became a Sales and Marketing Manager. He then worked for The O2, a brand new and one of the biggest conference hotel venues in London, as a Leisure Sales Manager dealing with agents, airlines, sports, and entertainment events business. In 2017, Suren moved to Geneva and started working for a DMC based in Sri Lanka as part of his family business (Crystal Holidays Pvt Ltd), as Director of Sales Europe overlooking the activities in the whole Europe Region and looking after agents, clients, Roadshows, Exhibitions and Trade Shows.

Cameron Brugger

Project and administration officer

After completing her studies in Geneva, Cameron obtained a CFC (Federal VET Diploma) and the Federal Vocational Baccalaureate . With 4 years of experience in sales, she has developed a real relational ease and a sense of customer service.  Of a jovial and determined character and constantly seeking new horizons, Cameron is eager to take up new objectives.